What is Delivery vs Pickup in Store?
Crew on ships in Fort Lauderdale should let us know their preferred service between pickup in store or Delivery to Port.
Packages for ships in Miami will automatically be scheduled for Delivery to Port.
Where can i pickup my packages?
Our facility is located at 1091 SE 17th Street, Fort Lauderdale FL, 33316. We are open seven days a week from 9am to 3:30pm EST.
How do i get notified & When can i expect my package(s)?
If you had signed up with us:
You will receive an e-mail or text notification with a photo of your package. Once you receive the notification, you're package has been logged and will be ready for pickup or delivery or pickup.
If you did not sign up and shipped your package to our facility
Feel free to e-mail or call us to ensure your package has been received.
How can I receive my package(s)?
We offer two options for all crew members (valid ID will be required):
Pickup at our store
Delivery by your ship
How much does this service cost?
Pickup at store is $5, Delivery by ship is $7 USD.
How do i pay for any services?
Payment can be done online from our website, at our facility, or directly with the delivery driver using major credit cards, Apple Pay, Paypal, or cash.